At Omega Services we hold ourselves to an exceptionally high standard of customer service. An elevator is a machine that is in constant motion resulting in material wear and tear. Our maintenance team of management professionals, trained engineers and experienced service technicians is responsible for overall maintenance.
Omega Services began as a fledgling business with fewer than 25 elevators installed. Our maintenance journey commenced in response to community requests. Collaborating closely with customers, we provided services based on their feedback, budget, and unique usage needs. Gradually with population growth, urbanization, high rise buildings and commercial development led to increased demand for Omega Elevators as preferred brand for vertical transportation. Our elevators and escalators are installed in over 12 countries , all over India spanning several industries like manufacturing, high end retails , food processing facilities, prestigious universities, schools , automotive, luxury car manufacturing, pharmaceutical, biotech , entertainment sector , places of worship for several world religions, media and communication, celebrity homes, commercial and residential buildings. Our customized service solutions support these industries addressing their unique specific challenges and requirements.
It’s been almost 40 years in our journey and we continue to stay true to our core value of being ‘customer sensitive, customer centric service’. We have developed innovative solutions and our R&D team is committed to developing and implementing budget friendly and customer focused innovative solutions.
Omega Services uses our ‘Smart Elevator’ technology to constantly collect data on elevator operation in real time. Based on the machine operational analytics, our team proactively conducts predictive, as well as preventive servicing on a regular basis. We use our OEM products , electronics and components in our elevators. Omega Services has an excellent customer support team and a ‘ Zero Customer Dissatisfaction’ policy .
The latest service offering for elevators that we maintain, is our ‘Smart Elevator’ offering. The salient features of this AI driven platform are:
Self-Complaint Booking:
Omega Smart Elevators has self-complaint booking features. These intelligent machines self diagnose and report issues or request maintenance directly, ensuring prompt attention to elevator concern
Paperless Procedures: Embracing modernity, Omega eliminates paperwork from elevator procedures. Through digital documentation and communication, the smart elevators contribute to a paperless environment, reducing waste and enhancing the overall eco-friendliness of the system.
Automation for Power Savings: Omega Smart Elevators leverage automation not just for convenience but also for energy efficiency. Intelligently managed automation features help optimize power consumption, contributing to a greener, sustainable approach and aligning with environmentally conscious practices.
With a track record of very happy clients, Omega is the trusted elevator brand choice, ensuring smooth elevator operations and elevating experiences across diverse sectors.We believe in diversity , inclusion and community oriented business practices.